Proof of Identity
To prove your identity, you may provide us with a copy of your Passport or your National Identification Card (a copy of a drivers’ license will not be accepted).
- Document must be valid
- Copy has to be in colour (black and white copies will not be approved)
- All information on the document must be clear and visible (copy cannot be blurry)
- All corners and edges of the document must be visible (document cannot be cropped)
Proof of Residence
In order to prove your residential address, you will be asked to provide us with a copy of your recent Utility Bill ( gas, water, electric, TV/Internet, landline phone or a Bank Statement). The issuing date of the document cannot be older than 6 months. Electronically generated documents (e-bills/ e-statements) are not accepted. It means that we can only approve documents, which:
- are arriving directly to your residential address by post, or
- have been obtained directly from the provider (i.e. a bank statement that you have obtained from your local bank branch)
- Rental agreement
- Mobile phone bills
- Documents containing only PO BOX address instead of full residential address
- Documents written by hand (even if they are issued by the bank of other legal institution)
Proof of Deposit
The type of document used as a proof of deposit depends on the payment method that you will choose in order to credit your trading account.
If you will decide to make a card payment, we will ask you to provide us with a copy of a card used by you on our website.
- Copy has to be in colour (black and white copies will not be approved).
- On the front of the card, you can cover the first 12 digits of the card number.
- We only need to see the last 4 digits of the card number, your name and cards’ expiration date.
- We need to see all corners and edges of the document (copy cannot be cropped)
- At the back of the card, you should cover CVV code. Card has to be signed by the owner.
- If your card does not have your name printed on the front, you will need to provide us with an additional document proving cards’ ownership (i.e. a copy of your card statement, which will clearly show your name and the last 4 digits of your card).
If you will decide to make deposit via bank transfer, we will ask you to provide us with a bank transfer confirmation showing fund transfer from your bank account to your trading account in TRDX. Such confirmation can be obtained from your local bank branch or it can be generated directly from your online bank account. On the confirmation, we need to see:
- Logo of your bank
- Your name and surname
- Your bank account number
- Bank account number of the beneficiary
- Date of the transfer
- Amount and currency of the deposit
If you will decide to make deposit through your e-wallet (i.e. Neteller), we will ask you to provide us with a Screenshot showing details of the transaction. Such screenshot should include information listed below:
- Logo of the provider (i.e. Neteller)
- Your name and surname
- Your e-mail address
- Date of the transfer
- Amount and currency of the deposit
